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RETURNS & EXCHANGES
Register your return online or contact client services: Register your return online by connecting to your EMERGENCI account.
Prepare your package: Place your item in its original packaging and with the original receipt.
-Call client services: +1 714-823-5953
-In store: Online purchases can be exchanged in stores.
- - Complimentary exchanges & returns within 30 days.
- - Item in perfect & sellable condition.
- - Original packaging.
- - Original invoice, leaflets and certificates.
- - No exchanges and returns for personalized items, hot stamped products, personalized sneakers, engraved products, Made-to-Order items, high watches and high jewelry.
- - Mask covers cannot be returned or exchanged for sanitary reasons.
- - PayPal purchases may be returned online or exchanged at a free standing stores.
- Choosing a selection results in a full page refresh.
- Press the space key then arrow keys to make a selection.