RETURNS & EXCHANGES – Emergenci

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RETURNS & EXCHANGES

RETURNS & EXCHANGES

RETURNS

  1. Register your return online or contact client services: Register your return online by connecting to your EMERGENCI account.
  2. Prepare your package: Place your item in its original packaging and with the original receipt.

EXCHANGES

  • -Call client services: +1 714-823-5953
  • -In store: Online purchases can be exchanged in stores.

POLICY

  • - Complimentary exchanges & returns within 30 days.
  • - Item in perfect & sellable condition.
  • - Original packaging.
  • - Original invoice, leaflets and certificates.
  • - No exchanges and returns for personalized items, hot stamped products, personalized sneakers, engraved products, Made-to-Order items, high watches and high jewelry.
  • - Mask covers cannot be returned or exchanged for sanitary reasons.
  • - PayPal purchases may be returned online or exchanged at a free standing stores.